Panalpina adds new installations service, creating one-stop-shop for telecoms industry

Panalpina, the freight forwarding and logistics company that pioneered Logistics Manufacturing Services (LMS), has stepped into the telecoms installation market after signing an agreement in Mexico with a large global telecoms network infrastructure company. With this, Panalpina has extended its LMS offering to include the installation of hardware and software for mobile network antennas.

“The move into installations is a natural extension of our existing Logistics Manufacturing Services offering where we already manufacture and configure network equipment. Adding installation services was the next logical step to becoming a full-service provider in the telecoms industry,“ explains Mike Wilson, global head of Logistics and Manufacturing at Panalpina and Professor at Cardiff Business School, where the company maintains The Panalpina Centre for Manufacturing and Logistics Research.

As the telecoms infrastructure market grows exponentially across the world, particularly with the advent of 5G technology, Panalpina became aware that telecoms companies faced difficulties installing and upgrading new network components.

“Conversations with a number of customers showed us that they had to deal with multiple suppliers and multiple installers for mobile network antennas,” continues Wilson. “It was a real headache for them and virtually every time they wanted to replace or upgrade a site, the installation had to be postponed because of missing parts, equipment, team members or even due to the site not being prepared. Our research showed that on average 2.8 visits had to be made to a site before the installation could be successfully completed.”

“Because we are very customer-focused, we immediately tried to help by building a solution. As a logistics company, we were already delivering most of the components to the sites, and we suggested a way to make sure all the various components were corralled in one place and then delivered together. But that still didn’t get over the fact that there were multiple installers, which meant a very fragmented service,“ explains Wilson.

To overcome this situation, Panalpina created a team of fully qualified telecoms equipment installers in Mexico. Krasimir Banchev, global head of installations services management at Panalpina explains: “It was an intense few months. Our team had to go through various trainings, pass exams and get the right certification. We also had to develop the right commercial and legal frameworks that are very different to traditional 3PL arrangements.”

Panalpina is determined to continue to develop its LMS offering and sees the transition to 5G placing even more importance on the need to transform supply chains in the telecoms industry. “The network infrastructure companies have to adapt to the new market demands. Their customers, the providers of telecoms services for end-consumers, demand faster time to market, flexibility, inventory availability and quality service. This is what we are focused on delivering,” adds Banchev.

Panalpina’s technicians in Mexico have already carried out several hundred certified antenna installations across the country.

With the new teams now in place and fully functioning, Panalpina is looking to expand its role in the market. “We started this in Mexico for two core reasons,” says Wilson. “Firstly, because we have such good customer relationships there. Secondly, because we have an amazing talent pool in Mexico.”

Having demonstrated significant improvement in a service that was traditionally poor for the telecoms industry, Panalpina is already working on expanding its new installation services into other territories.

Kuehne + Nagel launches KN Pledge ? the first online seafreight service solution with guaranteed lead time in container shipping

Guaranteed lead-times, 100% money back guarantee
Extended cargo liability
Instant quotes for full container shipments
Carbon footprint offset

With the newly launched full container shipment solution KN Pledge, Kuehne + Nagel is the first logistics service provider to offer an online solution for Full Container Load (FCL) shipments with guaranteed lead time, 100% money back guarantee, extended cargo liability, instant pricing, and carbon footprint offset all integrated in one service offering.

Even in today’s modern sea freight transportation, delays may occur for many reasons. Terminal, rail and road congestion, adverse weather conditions and delayed transit connections, for example, remain a regular cause of disruptions in the supply chain. With KN Pledge, Kuehne + Nagel provides peace of mind for the customer’s supply chain with a guaranteed lead time for full container transportation that covers all delivery combinations from port-to-port to door-to-door. In the event that a delay becomes unavoidable, customers who have booked KN Pledge will not pay the freight charges.

The service promise also contains an extended cargo liability covering a wide range of causes or damage with up to USD 100,000 per container. Causes covered include amongst others fire, explosion, act of God and act of war.

Furthermore, with KN Pledge customers take an active role in offsetting the environmental impacts of their full container shipping, because Kuehne + Nagel offsets the carbon footprint of the transport on behalf of the customers via contributions to the development of four nature-based projects in Indonesia, Kenya and Peru.

Kuehne + Nagel covers more than 63,000 port pairs, offers over 750 weekly services and a multitude of connections. More than 7,500 dedicated and experienced specialists take extraordinary care to provide customers with superior reliability. In order to do so, Kuehne + Nagel draws on digital technologies, big data and live vessel information provided by its intelligent online platform Sea Explorer. KN Pledge is an additional extension of Kuehne + Nagel’s outstanding online quote, book and track capabilities. Customers easily receive instant, automated quotations, book their FCL shipments and track their cargo in one place.

Otto Schacht, Member of the Managing Board of Kuehne + Nagel International AG, responsible for Seafreight: “We are proud to be the first in seafreight logistics to provide this innovative and comprehensive pledge to our customers. What is special about this Kuehne + Nagel online service solution is that it enables our customers to receive offers for FCL in addition to LCL shipments within seconds ? from virtually any point in the world to any other point with an additional guaranteed lead time. Furthermore, we offset the CO2 footprint for this full container shipment.”

DHL Industrial Projects digitizes its global Subcontractor Management

Developed together with Achilles, the new platform will allow DHL Industrial Projects to meet its Zero Harm and Zero Tolerance targets, which are focused on keeping people and places, wherever the company does business, safe.

Digital platform simplifies identification of best-performing suppliers according to risk exposure and compliance

DHL Industrial Projects, a unit of DHL Global Forwarding that manages complex project logistics, deep sea chartering activity and heavy-lift cargo, is launching a new digital Subcontractor Management Program to mitigate risks and ensure highest standards according to environmental and safety compliance. With increased supply chain transparency, DHL Industrial Projects will be able to identify the best suppliers for customers' needs and share data on the risk levels and performance of more than 1,000 key subcontractors across its operations.

"Safety and compliance are at the heart of everything we do," asserts Nikola Hagleitner, CEO DHL Industrial Projects. "We are thrilled to have now a digital solution in place that will make the data we rely on accessible across all our operations. Our quality standards apply not just to our internal processes, but also to our wider business partners. The new platform will ensure that we meet and exceed the expectations of our customers."

Developed together with Achilles, one of the leading providers for supply chain risk and performance management, the new platform will allow DHL Industrial Projects to meet its Zero Harm and Zero Tolerance targets, which are focused on keeping people and places, wherever the company does business, safe. Thanks to rigorous prequalification processes, the new solution will also provide DHL's customers assurance that their supply chains meet requirements for compliance, social responsibility, and risk management.

"I am delighted that DHL Industrial Projects has chosen to work with Achilles," states Jay Katzen, CEO of Achilles Information. "Ensuring suppliers maintain the highest standards is a complex but extremely important undertaking. Achilles will provide DHL the tools to get a more extensive overview of subcontractors' operations and to help suppliers' meet critical humanitarian and environmental standards."

For DHL Industrial Projects' subcontractors, registering on the new platform will give them access to a third-party evaluation of their performance against industry standards. Achilles actively helps suppliers identify opportunities to improve their operations and allows them to concentrate on winning contracts without having to prove their credentials.

Panalpina improves profitability by 15%

In the first three months of 2019, international freight forwarding and logistics company Panalpina improved profitability compared to the same period of last year. Panalpina reported an EBIT of CHF 28.1 million (YTD 2018: CHF 24.4 million) and a consolidated profit of CHF 19.2 million (YTD 2018: CHF 16.6 million).

“In the first quarter of this year, Panalpina generated 15% more EBIT and profit than in the same period of last year,” says Panalpina CEO Stefan Karlen. “We improved profitability despite a challenging market environment and during a time when considerable management resources were absorbed by the M&A topic. This demonstrates the underlying quality and strength of our organization.”

Panalpina Group: Results for the first quarter of 2019

(CHF million) YTD 2019 YTD 2018
Net forwarding revenue 1,485.2 1,414.3
Gross profit 358.1 370.7
EBITDA 68.1 64.4
EBIT 28.1 24.4
Consolidated profit 19.2 16.6
Higher EBIT and consolidated profit

In the first quarter of 2019, Panalpina’s gross profit decreased 3% to CHF 358.1 million (YTD 2018: CHF 370.7 million), while total operating expenses decreased to CHF 290.0 million (YTD 2018: CHF 306.3 million). EBIT and consolidated profit increased year-on-year by 15% and 16% respectively. EBIT reached CHF 28.1 million compared to CHF 24.4 million a year before and the EBIT-to-gross-profit margin stood at 7.9%, up from 6.6% in 2018. The consolidated profit increased from CHF 16.6 million to CHF 19.2 million.

Air Freight

Panalpina’s Air Freight volumes increased 8% in the first quarter of 2019. Compared to the same period of last year, gross profit per ton decreased 10% to CHF 666 (YTD 2018: CHF 739 ), while overall gross profit decreased to CHF 173.1 million (YTD 2018: CHF 177.8 million). EBIT in Air Freight decreased from CHF 26.9 million to CHF 24.9 million. The EBIT-to-gross-profit margin came in at 14.4% compared to 15.1% a year before.

Ocean Freight

Panalpina’s Ocean Freight volumes decreased 3% year-on-year and gross profit per TEU decreased 2% to CHF 296 (YTD 2018: CHF 303), bringing gross profit to CHF 102.9 million (YTD 2018: CHF 108.9 million). For the first quarter of 2019, Ocean Freight recorded an EBIT of CHF 0.3 million, compared to a loss of CHF 5.8 million a year before.


In Logistics, gross profit decreased 2% to CHF 82.1 million year-on-year (YTD 2018: CHF 84.0 million). EBIT reached CHF 2.9 million for the first three months of 2019, compared to CHF 3.4 million for the same period of last year.


“Since the news of DSV taking over Panalpina broke, circumstances have changed. To give any sort of outlook is not only more challenging than ever before, but also constrained by legal restrictions,” says Karlen. “However, Panalpina continues to conduct business as usual. We have continued to win new business after the transaction was announced and we are determined to keep doing so in the weeks and months ahead. We are competing in the market with our strong brand, great capabilities and solid service offering, supporting our customers by providing them with tailored solutions that create value for them. This is our commitment and obligation for the rest of the year.”

Amazon、国内2拠点目となる「Amazon Robotics」導入FC「アマゾン茨木FC(フルフィルメントセンター)」の本格稼働開始

Amazonは、4月4日(木)、大阪府茨木市に国内2拠点目となる「Amazon Robotics」を導入した新たな物流拠点「アマゾン茨木FC(フルフィルメントセンター)」の本格稼働を開始いたしました。


「Amazon Robotics」は、商品棚の下に「Drive」と呼ばれるロボットが入り、棚を持ち上げ、FC内を移動する革新的なテクノロジーです。ロボットが商品棚を従業員の前まで運ぶことにより従業員が移動することなく作業できるため、入荷した商品の棚入れ時間と、お客様のご注文商品の棚出し時間の削減につながります。

「アマゾン茨木FC」には最新型の「Amazon Robotics」が導入されました。これまでの「Amazon Robotics」より薄型のロボットでありながら、より重量のある棚を持ち上げることができるため、さらに豊富な品揃えの確保が可能となります。従業員は、「Amazon Robotics」のテクノロジーを活用し、書籍、電子機器、玩具などの商品を取り出して梱包し、お客様へ出荷いたします。


アマゾンジャパン合同会社 社長 ジェフ ハヤシダは、次のようにコメントしています。
「国内で2拠点目となる『Amazon Robotics』導入の物流拠点が本格稼働でき大変嬉しく思います。西日本を含む全国のお客様に、より快適なオンラインショッピング体験を提供したいと考えています。今後も、地域社会に根ざしたFCづくりを展開してまいります。」



名称: アマゾン茨木FC(フルフィルメントセンター)
所在地: 大阪府茨木市松下町2-1
延床面積: 約19,300坪 (約64,000?)
本格稼動日: 2019年4月

※ご参考 「アマゾン川崎FC(フルフィルメントセンター)」について
名称: アマゾン川崎FC(フルフィルメントセンター)
所在地: 神奈川県川崎市高津区北見方3-14-1
延床面積: 約12,000坪 (約40,000?)
本格稼働日: 2016年12月

■「アマゾン茨木FC」導入 Amazon Robotics(アマゾン ロボティクス)について
名称: Amazon Robotics
構成: “可動式の商品棚”およびその商品棚を動かす“ドライブ”
“ドライブ”重量: 約136kg
積載可能重量: 約567kg
移動速度: 秒速約1.7m

※ご参考 「アマゾン川崎FC」導入のAmazon Robotics
“ドライブ”重量: 約145kg
積載可能重量: 約340kg
移動速度: 秒速約1.7m


オリックス株式会社(本社:東京都港区、社長:井上 亮)とオリックス・レンテック株式会社(本社:東京都品川区、社長:小原 真一)は、オリックスが開発する物流施設のテナント向けに無償でレンタル提供する物流ロボットのラインアップを拡充しますのでお知らせします。

 本日より、HIKVISION社製の自動搬送ロボット「Latent Mobile Robot(レイテント・モバイル・ロボット)」と、ZMP社製の台車型物流支援ロボット「CarriRo® (キャリロ)AD(自律移動モデル)」の2機種の取り扱いを開始します。




※ CBRE「物流施設利用に関するテナント意識調査2019」

■自動搬送ロボット「Latent Mobile Robot」 概要

■物流支援ロボット「CarriRo® AD」概要


施設名 最寄I.C. 竣工時期 延床面積
蓮田?ロジスティクスセンター 久喜ICより5km 2018年2月 10,513坪
厚木?ロジスティクスセンター 厚木ICより3.1km 2018年7月 9,953坪
蓮田?ロジスティクスセンター 久喜ICより5km 2019年3月 7,887坪
松伏ロジスティクスセンター 三郷西ICより14km 2019年3月 23,384坪
枚方?ロジスティクスセンター 枚方東ICより4km 2020年1月(予定) 17,217坪

メーカー 商品名
日本電産シンポ株式会社 追従運搬ロボット THOUZER
シャープ株式会社 自動搬送ロボット Smart AGV TYPE-A
日本電産シンポ株式会社 自動搬送ロボット S-CART 100
オムロン株式会社 自動搬送ロボット LD-90
株式会社イノフィス パワーアシストスーツ マッスルスーツ®
ファナック株式会社 ヒト協調ロボット CR-35iA
アマノ株式会社 清掃ロボット RcDC
Geek+ Inc. AI搭載 自動搬送ロボット EVE
ZMP株式会社 物流支援ロボット CarriRo® AD※
Hangzhou Hikvision
Digital Technology Co.,Ltd. 自動搬送ロボット Latent Mobile Robot※


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