Panalpina launches industry-leading customer portal

Panalpina announces the launch of its new state-of-the-art digital customer portal. The portal enables customers to benefit from a wide range of instant and real-time services. It is currently available to selected customers by invitation only and will be launched globally this summer.

Customers will be able to manage their entire supply chain end-to-end with all partners in one digital place. They can request an instant quote, as well as book and track their shipments in an intuitive, integrated and thus seamless flow. Self-service reporting will complement the user experience. As features are added, the portal will not only offer interaction capabilities with Panalpina’s customers, but also suppliers, and enable:

System-based procurement of services
Web and electronic channels that offer Panalpina services and lead to contract closure
Electronic channels to exchange service orders
Applications supporting shipment execution and settlement process
A wide range of integration, visibility and reporting services for suppliers and customers


Panalpina
Panalpina logotype

Panalpina launches industry-leading customer portal
Panalpina - Feb 20, 2019 10:45 GMT


Customers can get quotes, book and track shipments, and manage their supply chains in a seamless digital flow on Panalpina's new portal. (Image by Panalpina)
Panalpina announces the launch of its new state-of-the-art digital customer portal. The portal enables customers to benefit from a wide range of instant and real-time services. It is currently available to selected customers by invitation only and will be launched globally this summer.

Customers will be able to manage their entire supply chain end-to-end with all partners in one digital place. They can request an instant quote, as well as book and track their shipments in an intuitive, integrated and thus seamless flow. Self-service reporting will complement the user experience. As features are added, the portal will not only offer interaction capabilities with Panalpina’s customers, but also suppliers, and enable:

System-based procurement of services
Web and electronic channels that offer Panalpina services and lead to contract closure
Electronic channels to exchange service orders
Applications supporting shipment execution and settlement process
A wide range of integration, visibility and reporting services for suppliers and customers

“In the past two years, we have invested significant time and resources in developing different elements of the portal to establish the best digital experience for our customers. In particular, the quoting and shipment-visibility capabilities of the new portal are hitting the core of today’s demands,” comments Ralf Morawietz, CIO at Panalpina.

“Digitalization is the number one trend in logistics and our new customer portal is an industry game changer. Customers, partners and suppliers will increasingly expect to quote, buy, sell and deliver online using dedicated platforms and my priority is that Panalpina offers our customers an engaging, seamless digital experience,” says Stefan Karlen, Panalpina’s CEO.

“There is still significant paperwork coupled with inefficient processes in the industry,” Karlen adds. “With our customer portal, we are one step closer to creating a truly digital end-to-end enterprise which will enable us to drive down costs, shorten response time and offer multiple communication channels to our customers and trading partners.”



A.P. Møller - Mærsk A/S accelerates transformation and grows revenue in 2018

Progress on the transformation of A. P. Moller - Maersk continued in 2018. Customers benefitted from integrated offerings, digital solutions and robust network improvements. Since 2016, the topline has grown by 43%, to USD 39bn in 2018, an additional USD 12bn in turnover.

"In 2018, we made significant progress in implementing our strategy. With the expected demerger and listing of Maersk Drilling in April, the separation of our Energy-related businesses will be almost complete. We have successfully integrated Hamburg Süd, accelerated our digital transformation and come together across sales, customer service, delivery and products as one company with customers at the centre of our attention. We are starting to see growth both in Ocean and non-Ocean segments," said Søren Skou, CEO of A.P. Moller - Maersk.

Profitability was in line with the latest guidance for 2018, with earnings before interests, tax, depreciation and amortization (EBITDA) of USD 3.8bn, up 8% over 2017. The improvement in operating earnings was driven by higher freight rates, efficiencies gained from the integration of continuing operations, and synergies from the acquisition of Hamburg Süd. However, margins in continuing operations were challenged and EBITDA was lower than initially expected at the beginning of the year, primarily due to an increase in bunker fuel prices not fully recovered by higher freight rates.

"Although we had a challenging start to 2018, looking at our financial performance, we increased earnings despite significantly higher bunker fuel prices and lower than expected container volume growth in the second half of 2018. However, profitability needs to improve," said Søren Skou.

During 2018, net interest-bearing debt was significantly reduced from USD 14.8bn to USD 8.7bn and the company remains investment grade rated.

Following the listing of Maersk Drilling through a demerger and subject to maintaining investment grade rating, details on future dividend policy, capital structure and the distribution of a significant part of the proceeds from the sale of Maersk Oil will be announced no later than August 2019.



Guidance for 2019

From 2019 and onwards, International Financial Reporting Standard (IFRS) 16 will be applied. IFRS 16 entails that leases beyond 12 months will be included in the balance sheet as assets and liabilities.



For 2019, Maersk expects EBITDA of around USD 5bn including effects from IFRS 16, and around USD 4bn excluding effects from IFRS 16.



The organic volume growth in Ocean is expected to be in line with the estimated average market growth of 1-3% for 2019. Guidance on CAPEX is around USD 2.2bn and high cash conversion (cash flow from operations compared with EBITDA) is expected.



Maersk's guidance for 2019 is subject to considerable uncertainties due to the current risk of further restrictions on global trade and other factors impacting container freight rates, bunker prices and foreign exchange rates.



A.P. Møller - Mærsk A/S initiates demerger and separate listing of Maersk Drilling Holding A/S

In continuation of the announcement on 17 August 2018, the A.P. Møller - Mærsk A/S (APMM) Board of Directors has decided to initiate the separation of APMM’s drilling activities through a demerger of APMM. The shares in Maersk Drilling Holding A/S (Maersk Drilling) and its subsidiaries as well as certain other assets and liabilities will be contributed to a new company with the legal name “The Drilling Company of 1972 A/S” (Maersk Drilling Listco) and the shares hereof will be admitted for trading and official listing on Nasdaq Copenhagen A/S (Nasdaq Copenhagen).



Following the anticipated signing and publication of statutory demerger documents on 4 March 2019, the Board of Directors of APMM intends to propose the demerger for approval by the shareholders at the APMM Annual General Meeting on 2 April 2019. Subject to such approval, the shares in Maersk Drilling Listco will be distributed to APMM shareholders, who in addition to their shareholding in APMM will become shareholders in Maersk Drilling Listco. The anticipated first day of trading for the shares of Maersk Drilling Listco on Nasdaq Copenhagen is on 4 April 2019.



The APMM Board of Directors intends to propose a single share class structure for Maersk Drilling Listco with shares in Maersk Drilling Listco being distributed to the APMM shareholders on a pro-rata basis based on the nominal value of the shares in APMM. Shareholders will receive one share in Maersk Drilling Listco per nominal APMM DKK 500 share and two shares in Maersk Drilling Listco per nominal APMM DKK 1,000 share. The demerger and distribution of the Maersk Drilling Listco shares will be tax-exempt for Danish tax purposes.



A.P. Møller Holding A/S, who holds around 41.5% of the shares in APMM, has agreed to a 360-days lockup of their shareholding in Maersk Drilling Listco, subject to certain customary exemptions.



The Executive Management team of Maersk Drilling consists of CEO Jørn Madsen and CFO Jesper Ridder Olsen, who will also serve as Executive Management team in the future listed company. The Board of Directors of Maersk Drilling consists of Chairman Claus V. Hemmingsen, Vice Chairman Robert M. Uggla, Kathleen McAllister, Robert Routs, Martin N. Larsen and Mads D. Winther. The Board of Directors, except from Mads D. Winther, will be proposed as members of the Board of Directors in the future listed company. Two employee representatives are expected to be elected in March 2019 for a term of four years and join the Board of Directors upon completion of the demerger.


Deutsche Post DHL Group and SF Holding conclude landmark supply chain deal

RMB 5.5 billion (~ EUR 700 million) transaction saw DPDHL Group and SF Holding enter a 10-year strategic partnership to grow supply chain operations in China
Yin Zou named CEO of the co-branded business to accelerate expansion of customer base

Deutsche Post DHL Group ("DPDHL Group") has concluded the landmark deal to transfer its supply chain operations in Mainland China, Hong Kong and Macau, herein after referred to as "China" to SF Holding ("SF"), a leading premium logistics service provider in the country. The transaction involves the supply chain business, and has no bearing on DPDHL Group's business activities in international express, freight transport and e-commerce logistics solutions in China.

As part of this transaction, DPDHL Group received RMB 5.5 billion (~ EUR 700 million), and will continue to receive revenue-based partnership fees for 10 years while DPDHL Group provides the co-branded business with trademark license, customer referral, employee training, best practice sharing and other areas of support. The co-branded business - SF DHL Supply Chain China - was announced at the deal closing, and Yin Zou (former CEO, Greater China of DHL Supply Chain) was appointed CEO of the organization, and along with his existing management team, will continue leading the business. Headquartered in Shanghai, SF DHL Supply Chain China will harness DPDHL Group's best-in-class supply chain services, management expertise, transportation and warehousing technology, combined with SF's extensive domestic infrastructure, distribution network and broad base of local customers, to drive its growth trajectory.

"This supply chain alliance with SF is a strategic milestone for DPDHL Group. With our joint capabilities we will create a unique platform to meet the need for a high quality end-to-end supply chain provider in China. SF's local market expertise combined with DPDHL Group's global operations standards and network support provide a solid foundation for us to continue exploring further opportunities in China in the coming years. China is on course for sustainable growth1, and SF DHL Supply Chain China is well-placed to serve the increasing demands for world-class supply chain services. The agreement, therefore, is the cornerstone for DPDHL Group to gain unprecedented access to China's immense domestic market," said Frank Appel, CEO Deutsche Post DHL Group.

"SF's vision is to become a trustworthy logistics-based business partner with comprehensive solutions for our customers, and our partnership with DPDHL, the leading logistics company in the world, helps us move solidly ahead with this vision. We are expanding our domestic footprint through SF DHL Supply Chain China to cater to our customers across a multitude of industries. This deal with DPDHL Group, a world-class organization, also helps us to better serve multi-national clients," said Dick Wong, Chairman, SF Holding.

SF DHL Supply Chain China will have access to DPDHL Group's global expertise, network, operations standards and innovations, across industries from technology, healthcare, retail and automotive to e-commerce. Leveraging SF's market position in China, SF DHL Supply Chain China is setting its sights on expanding the service portfolio to SF's customers while winning new customers with its enhanced product and service offerings.

Added Yin Zou, CEO, SF DHL Supply Chain China, "This landmark deal gives SF DHL Supply Chain China unparalleled advantage to transform the supply chain industry in China. My team and I are looking forward to amalgamating the best of what DPDHL Group and SF stand for, and converting these into tangible value for existing and new customers. The strong commitment from DPDHL Group and SF has led to the swift and smooth completion of the transaction, and it is full steam ahead for us to deliver top quality turnkey supply chain solutions to enterprises in China."


DHL Freight Quotation Tool for road freight now live in 28 countries

The Freight Quotation Tool provides a complete overview and cost estimate for an international road freight shipment without requiring the user to register first.

New online tool improves transparency of shipping costs
Customers and non-clients receive price quotes and transit time information for road freight shipments without having to register

DHL Freight today announced the launch of a new Freight Quotation Tool. This online service allows prospects and customers to receive price quotes and transit times for their road freight shipments up to 2,500 kg quickly and easily. The service under http://logistics.dhl/fqt is available in 23 languages and primarily aimed at small to mid-sized businesses and is also available to non-clients. The Freight Quotation Tool provides a complete overview and cost estimate for an international road freight shipment without requiring the user to register first. German and Swedish users can receive quotes on domestic road freight services as well. This DHL Freight Quotation Tool is available in 28 countries in local language Europe wide and has already convinced the users in its pilot phase.

Pricing transparency, ease of use and accessibility are some of the key features of the new DHL Freight Quotation Tool. The aim is to provide accurate road freight pricing information in advance and assist users in navigating a crowded, complex and competitive market.

"The Freight Quotation Tool is a further step in our effort to continuously improve the accessibility and transparency of our road freight services through easy digital solutions. At the same time, the tool also marks another important milestone in our digital journey along our Freight 2020 strategy to become the undisputed market and quality leader in the road freight business," says Uwe Brinks, CEO DHL Freight.

DHL Freight Quotation Tool at a glance

In just two simple steps, user can get a quick instant freight price quote from DHL. To get started, the user enters the area codes of the shipment's origin and destination. After adding the size, number of pieces, weight to be shipped the user instantly receives a price quote and transit time estimate. He can thereby choose between DHL Freight's LTL standard service EuroConnect and Eurapid, the LTL premium product, offering priority treatment of shipments and extremely short delivery times. Only at this point, after receiving all relevant cost information on the shipments and its insurance have already been provided, are contact details required to actually commission the shipment. The request is automatically submitted to customer service, whose representatives will contact the customer to finalize the shipment. This entire process is conducted in the local languages of all 28 countries in which the service is available, greatly improving the tools' accessibility and ease of use.



Statement of Panalpina related to Agility

The Board of Directors of Panalpina confirms media reports that it is in discussions with Agility Group on potential strategic opportunities with regard to their respective logistics businesses. The discussions between the two companies are at a preliminary stage.

According to its fiduciary duties, the Board of Directors of Panalpina continues to review the approach by DSV in conjunction with its professional advisers.

Further announcements will be made as appropriate.


Panalpina statement on revised proposal from DSV

The Board of Directors of Panalpina confirms that it has received a revised, non-binding proposal from DSV to acquire the company at a price of CHF 180 per share, all in cash.

According to its fiduciary duties, the Board of Directors of Panalpina is reviewing the revised proposal from DSV in conjunction with its professional advisers.

Further announcements will be made as appropriate.


DHL certified as Top Employer Global for fifth consecutive year

DHL Express is the only company to be recognized in all regions
The World leader in express delivery is one of just 14 companies to be recognized as Top Employer Global

DHL Express has been recognized for the fifth straight year as a leading global employer. Top Employers Institute awarded its prestigious Top Employer Global to DHL after certifying the company's HR practices in 61 countries. DHL is one of just 14 companies to be recognized as Top Employer Global and - for the fifth year in a row - the only company to be certified in all regions.

"Having motivated, engaged employees is the backbone of our business at DHL Express. The passion, loyalty and professionalism shown by our 100,000 employees worldwide ensure we deliver a best-in-class service to our customers, and differentiates us from the competition," says John Pearson, CEO DHL Express. "Receiving the Top Employer Global certification for the fifth consecutive year is great recognition of the investment we make in our workforce and the excellence our people deliver every day."

"It all starts with our people. We have a workforce of motivated people who are insanely customer centric and will do everything to get the job done for the customer. With such a diverse and truly global workforce, our HR function is essential to creating attractive working conditions to attract and retain talent, cultivating a network that operates As One, and helping our business to remain successful in a rapidly changing world," said Regine Buettner, Executive Vice President, Global and Europe HR, DHL Express. "Being ranked among the world's best employers by a reputed external organization such as Top Employers Institute is a great acknowledgment of the effort we have invested in making DHL a place where our employees can enjoy coming to work and realize their full potential."

Top Employer certification recognizes the accomplishments of organizations that are providing the highest standards in employee conditions. The first step in the certification process is participation in the HR Best Practices Survey: a comprehensive analysis of an organization's Human Resources environment. After completion of the HR Best Practices Survey, the Top Employers Institute determines which organizations have reached the required standards to be certified as Top Employers. It then validates its findings, including with the support of a third-party audit, before confirming certification. Regional and global certifications offer additional recognition to employers focused on advancing employee conditions within their entire organization, and the world.

DHL Express was recognized in particular for its strong performance in the areas of Leadership Development and Talent Strategy.


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