DHL Industrial Projects digitizes its global Subcontractor Management

Developed together with Achilles, the new platform will allow DHL Industrial Projects to meet its Zero Harm and Zero Tolerance targets, which are focused on keeping people and places, wherever the company does business, safe.

Digital platform simplifies identification of best-performing suppliers according to risk exposure and compliance

DHL Industrial Projects, a unit of DHL Global Forwarding that manages complex project logistics, deep sea chartering activity and heavy-lift cargo, is launching a new digital Subcontractor Management Program to mitigate risks and ensure highest standards according to environmental and safety compliance. With increased supply chain transparency, DHL Industrial Projects will be able to identify the best suppliers for customers' needs and share data on the risk levels and performance of more than 1,000 key subcontractors across its operations.

"Safety and compliance are at the heart of everything we do," asserts Nikola Hagleitner, CEO DHL Industrial Projects. "We are thrilled to have now a digital solution in place that will make the data we rely on accessible across all our operations. Our quality standards apply not just to our internal processes, but also to our wider business partners. The new platform will ensure that we meet and exceed the expectations of our customers."

Developed together with Achilles, one of the leading providers for supply chain risk and performance management, the new platform will allow DHL Industrial Projects to meet its Zero Harm and Zero Tolerance targets, which are focused on keeping people and places, wherever the company does business, safe. Thanks to rigorous prequalification processes, the new solution will also provide DHL's customers assurance that their supply chains meet requirements for compliance, social responsibility, and risk management.

"I am delighted that DHL Industrial Projects has chosen to work with Achilles," states Jay Katzen, CEO of Achilles Information. "Ensuring suppliers maintain the highest standards is a complex but extremely important undertaking. Achilles will provide DHL the tools to get a more extensive overview of subcontractors' operations and to help suppliers' meet critical humanitarian and environmental standards."

For DHL Industrial Projects' subcontractors, registering on the new platform will give them access to a third-party evaluation of their performance against industry standards. Achilles actively helps suppliers identify opportunities to improve their operations and allows them to concentrate on winning contracts without having to prove their credentials.


Deutsche Post DHL Group presents WhatsApp chatbot as new recruitment channel

DPDHL Group becomes the first German company to launch chatbot high volume recruitment in Germany on WhatsApp
The new recruitment channel sets itself apart as it is so easy to use
Thomas Ogilvie, Board Member for HR: "The recruitment process must be dynamic, in constant development and tailored to the needs of the applicants."

Deutsche Post DHL Group's national campaign entitled "Become one of us" was launched last year and is still running, but the logistics company is now bringing its recruitment methods in Germany even more up to date. Applicants no longer need to fill in online forms, which are often seen as cumbersome and time-consuming, but can now simply apply directly via WhatsApp. The applicant will receive the telephone number for his WhatsApp registration via the website www.werde-einer-von-uns.de: A chatbot then asks for the necessary recruitment data step by step, and sends it automatically to the applicant management system. It is a virtual conversation in an everyday environment, which can be paused at any time and resumed later. All the data is continuously saved, and only DPDHL Group is able to access it. Introducing the WhatsApp chatbot makes DPDHL Group a German pioneer in high volume recruiting based on simplified applications.

Introducing the WhatsApp chatbot makes DPDHL Group a German pioneer in high volume recruiting based on simplified applications. In recent years, Germany has changed from an employer's market to an employee's market. To survive and to thrive, explains Thomas Ogilvie, Deutsche Post DHL Group Board Member for HR, it is essential to develop modern methods aimed at specific target groups: "The recruitment process must be dynamic, in constant development and tailored to the needs of the applicants. To reach potential applicants, we need to go to places where they are spending their time anyway." WhatsApp is ideal because it is one of the most popular communication platforms and the most widely used across Germany.

The new WhatsApp chatbot is not only guaranteed to reach the right target group, it also reduces the time between application and appointment ? an important factor affecting decisions whether to continue or cancel the application process. There is evidence all around us of the need to keep that time as short as possible. "Our fast-moving environment throws up new challenges, and the recruitment process has to keep pace. We need to respond very quickly and in a user-centered way, and that's something the new WhatsApp chatbot allows us to do," explains Thomas Ogilvie.


DHL Supply Chain constructing new $100M distribution park in Dorchester County, South Carolina

Global logistics provider expected to create approximately 450 new jobs
Constructing three buildings totaling 1.7 million square feet

DHL Supply Chain, the Americas leader in contract logistics and part of Deutsche Post DHL Group, today announced plans to construct a distribution and warehouse park in Dorchester County, S.C., that will open in phases. The company's $100 million investment is projected to create approximately 450 new jobs.

The company has purchased 125 acres, now called DHL Commerce Park, to construct three new buildings, totaling 1.7 million square feet. The first new facility is expected to be completed in Q1 2020.

"We have seen significant growth in this area of the country and customers are even asking us to evaluate opportunities in South Carolina specifically," said Steve Hess, Vice President, Real Estate Development, DHL Supply Chain. "With that in mind, we got ahead of the curve to offer premier facilities in one of the hottest emerging markets in the country."

DHL Real Estate Solutions (RES) is a standalone product of DHL and the logistics industry's largest developer of property solutions. The integrated approach provides customers a single point of contact ensuring that building design, racking and building systems are all coordinated at the onset of the design process, resulting in smoother transitions when operations commence. RES is a global developer, providing both customers and non-supply chain customers with their individually tailored real estate solutions.

"South Carolina Ports Authority is seeing significant distribution center and warehousing activity in our region, driven by port users who rely on our marine and inland facilities to handle growing import volumes bound for consumers across the Southeast," said Jim Newsome, SCPA president and CEO. "DHL Supply Chain will play an important role in supporting the logistics needs of multiple port-related business segments, and we look forward to the opening of their new facility."

"With a favorable geographic location and robust port and infrastructure assets, South Carolina offers unparalleled global connectivity," said Bobby Hitt, South Carolina Secretary of Commerce. "This $100 million investment by DHL Supply Chain is a testament to our unique ability to move products around the world, and I congratulate this great company on this tremendous announcement."



Mozambique: Deutsche Post DHL Group Disaster Response Team provides logistical support following devastating tropical cyclone Idai

The natural disaster caused widespread damage and destruction
Volunteers from Deutsche Post DHL Group assist humanitarian logistics at the airport in Beira
First Disaster Response Team deployment in Africa

On the night of March 14th to 15th, cyclone Idai made landfall in Mozambique and neighboring countries Zimbabwe and Malawi. A series of storm surges and massive flooding followed, causing widespread damage and destruction. In Mozambique hundreds of thousands of people are said to be homeless, electricity supply is sporadic and large swathes of the country are cut off from the outside world. Current reports say there are 550 casualties, but estimates point to as many as one thousand. The Mozambique government has declared a state of emergency. Extensive damage to infrastructure such as communications systems, electricity supply and roads is making it extremely difficult to provide humanitarian help and logistics. Deutsche Post DHL Group has deployed its Disaster Response Team (DRT) to provide assistance at the local airport in Beira. The DRT advises airport personnel and coordinates incoming humanitarian aid for non-governmental organizations (NGOs). This first DRT deployment to Africa is headed by Chris Week, Director for Humanitarian Affairs at Deutsche Post DHL Group. He is accompanied by a team of DHL volunteers from the United Arab Emirates, Mozambique and South Africa.

The United Nations and other humanitarian organizations have also deployed staff to Beira. Many of the helpers are still at the airport and are organizing safe options for onward transport. "There isn't much aid coming in right now," Chris Weeks explains, "but we expect that to change as the UN has allocated USD 20 million to provide humanitarian help." The Disaster Response Team is cooperating closely with national and international humanitarian aid organizations, and with the responsible airport personnel to provide logistical support. "In the wake of a natural disaster, logistical coordination of relief supplies is crucial," says Weeks. "As logistics specialists with vast experience in disaster management, our skills and expertise can help save lives. We help airport personnel to process relief supplies quickly so that they reach the victims of the cyclone in the fastest possible time."

"We have been here since the start of the week. One and a half weeks after the disaster, conditions in this part of Mozambique remain critical. The rain hasn't let up, the floodwater can't drain away and the river continues to rise," says Weeks. "Right now, the airport in Beira is one of the few places in the city that is dry and has functioning infrastructure." The airport is currently receiving most of the incoming aid such as water, food, tents, fuel, medical supplies and technical equipment. These are sorted and distributed in Beira as well as in rural areas and other places affected by the cyclone.

"It's hard to estimate the full extent of the damage and destruction caused. We'll no doubt see follow-on effects over the next few days - such as outbreaks of diseases like malaria, which is fostered by stagnant water and increases the need for medical supplies. Our team is standing by to help," says Weeks.

About the Disaster Response Team

The DRTs are part of DPDHL Group's GoHelp disaster management program, which it has operated in partnership with the United Nations (UN) since 2005. Through this partnership, the Group provides the UN and national disaster management agencies with pro bono access to its core logistics expertise, and the logistics skills of more than 500 specially-trained employee volunteers worldwide who can deploy within 72 hours after a natural disaster.

Since the partnership was launched, the DRTs have completed more than 40 deployments for different natural disasters in over 20 countries - most recently the team helped the victims of the earthquake and tsunami in Palu, Indonesia in October 2018.

In addition to the DRT deployments, the Group's Get Airports Ready for Disaster (GARD) initiative - also part of the GoHelp program - trains airport management in high-risk regions to be better prepared should disaster strike.



DHL Global Trade Barometer: Global trade slowly growing despite downside risks fuelling a negative sentiment

Logistics data from intermediates and early-cycle commodities indicate that trade growth will further lose momentum
DHL Global Trade Barometer Index falls by -4 points to 56 compared to December
Weaker prospects for almost all surveyed countries - except Germany and the UK
Tim Scharwath, CEO of DHL Global Forwarding, Freight: "Our current findings indicate trade growth although at a slower pace"

According to the latest three-months forecast by the DHL Global Trade Barometer (GTB), trade growth will continue to lose momentum. The overall growth index decreased by -4 points compared to the last update in December. However, scoring 56 points in March, the index still signals slight growth, even though it comes ever closer to the threshold of 50 points, which marks the line between positive and negative growth in the GTB methodology. No surveyed country was able to maintain an overall index value of 60 points or higher, with prospects slowing down for almost all countries. The only countries currently resisting this downward trend are Germany and the UK.

Tim Scharwath, CEO of DHL Global Forwarding, Freight, said: "Global trade has grown remarkably in recent years. While we are witnessing an ongoing slowdown of this growth momentum, the current DHL Global Trade Barometer still shows trade activity will remain positive over the next three months. Thus, the index does not reflect the dominant negative public sentiment with respect to international trade - at least not in the short-term."

GTB becomes subject of macroeconomic research

Launched in January 2018, the DHL Global Trade Barometer is an innovative and unique early indicator for the current state and future development of global trade. It is based on large amounts of logistics data that are evaluated with the help of artificial intelligence. In order to make this valuable data accessible for academic research and to increase the macroeconomic significance of the indicator, DHL recently entered into research cooperation with Eswar S. Prasad, Professor of Trade Policy and Economics at Cornell University in Ithaca, NY, USA.

Commenting on the latest results, Professor Prasad said: "The DHL Global Trade Barometer paints a picture of positive but weakening global trade growth. This is consistent with eroding growth momentum in the major advanced and emerging market economies. Global trade flows are also being dampened by ongoing trade tensions and geopolitical uncertainties, which in turn are hurting business and consumer sentiment. These developments could adversely impact consumer demand for durable goods and business investment in physical capital, and also prompt a re-evaluation of the structure of international supply chains. All of these factors - which are reflected in the overall, country, and sectoral indexes of the Global Trade Barometer - add up to a softened positive short-term outlook and carry the risk of further deteriorating prospects for world trade."

Broad-based decline in trade prospects

The weaker global average outlook is driven by reduced growth rates in both, air and ocean trade. The respective global index value for air trade has declined by -4 to 55 points. The growth rate for global ocean trade has decreased by -5 to 56 points.

The overall reduction of expected trade growth is also reflected by the country-specific scores: Only Germany's and the UK's overall trade indexes have improved slightly by +2 points. The scores of the remaining five surveyed countries have decreased. Two developments stand out in particular.

India & South Korea: Countries with strongest growth are losing pace

India and South Korea were the countries with the strongest growth in December's GTB update. Three months later, both countries account for the highest and second-highest overall index losses, respectively. South Korea records losses of -12 points, sliding from moderate trade growth into stagnation and from the second highest to the lowest GTB score (now 49).

The decrease of India's forecasted trade growth is even higher at -18 points. This is mainly due to the country's much weaker ocean trade, whose index dropped by -20 points. Despite the losses, India maintains the highest predicted trade growth of all GTB countries (now scoring 59) due to the generally weakened forecasts.

Robust against trade war and Brexit

Regardless of the ongoing Brexit discussions along with the fear of a potential recession, the outlook on British trade growth remains positive at a level of 54 points (+2), indicating at least weak growth but no decline in international trade. However, this development is likely to be driven by re-stocking of goods in the run-up to Brexit. Also Germany's trade index has improved by +2 points to 53 points. The foreseen moderate growth for Germany is mainly based on the forecast for German air freight exports which are up +9 points. This trend is most likely due to growing transatlantic trade.

Despite the trade tensions between the US and China, outlook for Chinese trade decreased only minimally by -1 to 56 points. This indicates only small trade growth but no feared downturn. The US however has a decline of -5 to 55 points. This puts them roughly on a par with China in terms of predicted trade growth for the next three months.

The next GTB update will be released End of June.


Deutsche Post and ver.di reach an agreement for future growth and employment

Changes to the collective company agreement enable the transfer of 13,000 DHL Delivery GmbH employees to Deutsche Post AG
The new wage structure is a further step towards long-term competitiveness
Redundancy protection for pay scale staff extended by an additional three years to December 31, 2022

At the end of their recent round of collective bargaining, Deutsche Post DHL Group and German labor union ver.di agreed to make a forward-looking change to Deutsche Post AG's collective company agreement. "Against the background of the ongoing restructuring of the German mail and parcel business, we have reached an important milestone which means security for employees and offers long-term opportunities for the company. This agreement is a further step towards competitive wage structures in the mail and parcel market, building a foundation for sustainable business success. We are also consciously distancing ourselves from low-wage competition in the sector," explains Frank Appel, CEO of Deutsche Post DHL Group.

The agreement establishes a uniform collective company agreement allowing the company to consolidate its position as the best employer in the sector. At the heart of the agreement is an amendment which builds on the existing collective company agreement, and will enable the company to continue moving towards competitive wages for all new employees while allowing regional differences to be taken into account. The new arrangements also allow the 13,000 DHL Delivery GmbH employees covered by the regional collective agreements for freight forwarding and logistics to be transferred to Deutsche Post AG's collective company agreement on July 1, 2019.

"As we restructure our mail and parcel business in Germany, planning certainty is important not just for us as a company, but also for our employees - who are, after all, our most important asset. The agreement provides this certainty. Taken as a whole, the agreements reached enable us to boost our attractiveness as an employer while achieving a financially sustainable solution for the company," says Thomas Ogilvie, Board Member for HR and Labor Director, about the agreement.

Both sides agreed to extend the company's outsourcing moratorium on mail and combined mail and parcel delivery services, which was due to expire on March 31, 2019, to December 31, 2020.

Redundancy protection, which was due to expire at the end of 2019 under the old arrangements, was also extended to 31 December, 2022.



Major order from the Far East: The Japanese logistics provider Yamato Transport orders 500 StreetScooters

Deutsche Post subsidiary makes a mark with its customizable, ergonomic and cost-effective electric vehicles
The order bolsters Yamato's position as an innovation leader and climate pioneer
The strategic partnership between Yamato and StreetScooter is a key step toward tapping the Japanese market for electric light utility vehicles

This year, the Japanese logistics provider Yamato is celebrating a hefty company milestone, its 100-year anniversary. And, as the number one provider on Japan's domestic parcel market and to cope with the rapidly growing e-commerce market, Yamato has been reforming its services and network to meet the changing needs of customers. In its centennial year, the company ordered 500 electric light utility vehicles from StreetScooter, a subsidiary of Deutsche Post DHL Group, to offer more environmentally friendly service and a better working environment so as to facilitate its reform. As part of the close development partnership between the two companies, the electric vehicles have been modified to meet both Japanese standards and the specific needs of Yamato. That means these "Made in Germany" e-transporters will be sporting a steering wheel on the right. Delivery is scheduled for operation during fiscal year 2019.

Yutaka Nagao, Representative Director, President and Executive Officer of Yamato Transport: "While restructuring a sustainable last mile delivery network for TA-Q-BIN, it has been a big challenge for us to develop new delivery vehicles with the consideration of our employee's point of view. This encounter with StreetScooter is truly exciting to us, and we're looking forward to our first step towards a resolution through joint development."

The order is good news to Achim Kampker, the CEO of StreetScooter. "We're truly thrilled that Yamato has chosen our electric vehicles," Kampker said. "It's fresh validation that our vision of building customized, industry-specific vehicles is blossoming, this time on an international scale. The strategic cooperation with Yamato is thus an important step on the road to tapping the Japanese market for electric light utility vehicles."

Yamato has ordered 500 Work Pure. This model is StreetScooter at its most basic since the variant has no truck body. Truck bodies will be assembled and installed on Work Pure chassis by the Japanese company Toprec, and will also be suitable for cold-chain applications. Maintenance and repair will be performed by the Yamato Transport's group company, Yamato Autoworks, which is responsible for the group's delivery fleet and also functions as a fleet services provider for third parties.

Yamato Transport is the leading logistics company in Japan and number one on the domestic parcel market. In fiscal year 2018, the company transported some 1.8 billion items. With the help of Yamato's "TA-Q-BIN" service, customers can send parcels, merchandise (even cold-chain items) as well as bulky goods and luggage to nearly any address in Japan, including hotels and airports. In addition to last-mile delivery, the Yamato Group also offers a range of commercial options: Logistics services for major customers (BIZ logistics), appliance installation and moves (home convenience) as well as IT solutions (e-business), financial services (financial) and vehicle services (Autoworks). Yamato is the official logistics partner of the Olympic Games and the Paralympics in Tokyo in 2020.



DHL Resilience360: Manufacturing network restructuring and raw material shortages among top 10 supply chain risk predictions for 2019

First Resilience360 Annual Risk Report includes 7 key challenges from 2018 and outlook on supply chain risks in 2019
Key events in 2018 included climate-driven disruptions affecting shipping, higher than expected cyber-attacks targeting supply chain assets, and industry zone shutdowns impacting production activities

DHL Resilience360 has released its first annual Risk Report. The report, based on risk and incident data collected by DHL's cloud-based risk management provider Resilience360, examines last year's major supply chain challenges and identifies trends that will shape the risk landscape in 2019. In a rapidly evolving supply chain risk environment, successful risk assessment is a significant challenge for companies in all sectors. The Resilience360 Annual Risk Report is based on the experience and insights of in-house analysts, who monitor hundreds of risk events each day. DHL's experts help companies proactively manage disruptive events, from political violence to cargo theft, and minimize business interruption.

"The Resilience360 Annual Risk Report sums up our expertise to our customer's benefit in a very comprehensive way. Risk assessment and building up supply chain resilience is a crucial part of our customers' business. Wherever they operate, the report's insights will make the re-evaluation of the respective risk environment easier and thus complement the existing Resilience360 offer," says Tobias Larsson, CEO Resilience360.

Key supply chain disruptors in 2018

The first Resilience360 Annual Risk Report examines the major supply chain risks that companies experienced in 2018. The world's top three risks were uncertainties concerning trade flows, cyber security incidents, and climate change paired with extreme weather conditions. Uncertainty in trade increased due to disputes between the US and other countries, in particular China, including new unilateral import tariffs. The still-open question of the UK's withdrawal from the EU is also contributing to uncertainty, as companies fear border congestions and delays at ports in the event of a disorderly departure. In the realm of cyber security, a rising number of incidents involving supply chain and transport infrastructure showed how actors are intent on obtaining trade secrets, engaging in blackmail, or causing economic disruption. Lastly, climate change presented a myriad of severe weather-related disruptions in 2018, which was the 4th warmest year on record. Wildfires, droughts, low water levels and melting ice had the most significant impacts on supply chains.

Challenges across Europe

In Europe, Resilience360 recorded the most incidents in Germany and the United Kingdom. Two-thirds of high-impact events were caused by cargo theft, industrial fires and explosions, and train accidents. However, the distribution of incidents across Europe was more even than in other regions. Air and ground transportation incidents represented the majority of incidents with 44.7%. Such events are especially relevant for supply chains, as seen by the disruption of railway traffic on key rail corridors for more than two weeks that resulted from two train accidents. Civil unrest accounted for the second-highest portion of events at 12.9%. Protests related to Labor Day (May 1) and the Yellow Vests in France and Belgium disrupted highways, ports, border crossings and access roads to industrial areas. Weather events also posed problems for supply chains. A month-long drought in summer and autumn resulted in record-low levels of water on the Rhine River. The water levels inhibited shipping traffic, and chemical and steel makers in Germany, France and the Netherlands were compelled to declare force majeure on deliveries. Natural disasters affected countries across Europe as well. In October, Greece was struck by an earthquake near Zakynthos Island, while Italy, Spain, France, and the United Kingdom experienced heavy floods.

Anticipating supply chain risks in 2019

The report also highlights an array of threats that may become particularly salient for businesses in 2019 and beyond. In addition to ongoing global risks like the international tensions that characterized trade in 2018, companies may also face additional costs and uncertainty due to raw material shortages, recalls and safety scares or tougher environmental regulations. First, rising demand for raw materials, coupled with a fragile supply caused by political instability and supplier shutdowns, may result in raw material shortages for crucial materials such as lithium, cobalt, and adiponitrile. Second, recalls and safety scares may increase, as wider public awareness of quality issues and stricter enforcement by regulators in highly regulated sectors such as pharmaceuticals and medical devices subject products to higher scrutiny. Lastly, anti-pollution measures may be expanded in 2019 to a broader range of industries across Asia. The US Environmental Protection Agency is also expected to announce new requirements. As a result, tougher environmental regulations will increase costs for businesses in a number of industries. All of these developments have the potential to put suppliers under threat and force significant changes throughout supply chains.

"Modern supply chains are vulnerable. Transportation delays, theft, natural disasters, inclement weather, cyber-attacks and unexpected quality issues can disrupt cargo flows, creating short term costs and delivery challenges," adds Shehrina Kamal, Director Risk Intelligence, Resilience360. "Resilience360 strives to understand these risks and gain a common understanding of how they impact supply chains across countries, regions, industries and organizations in measurable ways."


DHL Freight pilots first LNG truck with mega trailer in Germany

Environmentally friendly logistics solution for BMW Group supply chain
99% less particulate matter and up to 70% less NOx emissions than stipulated by current Euro VI diesel norm

DHL Freight, one of the leading providers of road freight services in Europe, has deployed one of the very first liquefied natural gas (LNG)-powered Iveco Stralis long-haul trucks capable of towing a mega trailer. During a year-long trial period the truck will operate as a daily shuttle between DHL's logistics center and a BMW Group production plant in southern Germany. Thanks to a higher loading height and increased fuel efficiency, mega trailers in road transport are particularly important for the automotive industry, making BMW Group the ideal partner for testing in Germany. Since last year's contract renewal with the BMW Group, DHL has been managing the automotive manufacturer's supply chain in seven additional areas, as well as all road transport between 17 countries.

"The combination of LNG truck and mega trailer is a promising sustainable solution for automotive logistics. We are able to meet the customer's transport requirements in the best possible way, while also significantly reducing greenhouse gas emissions along the supply chain. The increase in fuel efficiency and proven reduction of harmful emissions that comes with using natural gas help to make long-distance road transport more sustainable," states Uwe Brinks, CEO DHL Freight.

DHL Freight has gained initial experience with LNG trucks in Belgium. Since summer 2018, four of these heavy-duty, long-haul trucks have been part of a sustainable transport solution for one of the world's largest developers and sellers of athletic footwear and sportswear. Now, for the first time, a natural gas-powered truck can be combined with a mega trailer, a feat previously not possible due to tank design. An internal loading height of three meters makes this equipment a preferred solution in the automotive sector as it offers not only more loading capacity but also the possibility of loading larger spare parts.

Based on Deutsche Post DHL Group's target to reduce all logistics-related emissions to net zero by 2050, DHL Freight is increasingly investing in alternative drives for short- and long-distance transportation. LNG-fueled trucks offer 15% higher fuel efficiency compared to traditional diesel-powered engines and have a reach of 1500 kilometers. This represents an immediate cost saving. They also emit 99% less particulate matter and up to 70% less nitrogen oxide (NOx) emissions than the levels required by the current Euro VI diesel norms. The greatly reduced noise levels emitted by the LNG-powered engines provide an additional benefit when travel includes inner-city areas and around-the-clock transportation.



Deutsche Post DHL Group and Austrian Post enter into a long-term partnership to accelerate parcel business

Austrian Post selected as delivery partner of Deutsche Post DHL Group in Austria
Both companies will explore additional collaboration opportunities in e-commerce

Deutsche Post DHL Group, the world's leading provider of mail and logistics services, has entered into a long-term partnership with Austrian Post. Under the agreement, Austrian Post will deliver parcels sent by DHL customers to Austria. The agreement is still subject to review by the German and Austrian competition authorities. Once the partnership has been approved, the collaboration is expected to launch in 2019.

Customers will benefit from high-quality parcel delivery services, including short delivery times for shipments. The collaboration will thus allow both parties to create further profitable growth and jointly tap the potential of the growing cross-border e-commerce business.

"The expansion of our parcel business in Europe is proceeding successfully. This has culminated in a very attractive agreement which enables us and Austrian Post to strengthen and accelerate our growth in Austria and beyond. We will be exploring additional collaboration opportunities with Austrian Post in the future as we continue to focus on developing our international e-commerce business as a key growth driver for our Group," said Frank Appel, CEO of Deutsche Post DHL Group. "The agreement is a further step towards improving our quality and productivity in the European parcel business."

"We are delighted to have Deutsche Post DHL Group as our partner. Our nationwide delivery throughout Austria stands for quality and reliability," said Georg Pölzl, CEO of Austrian Post. "Pick-up stations, self-service zones, reception boxes and the features of our app are unique and are very well received by our customers."

This agreement has no impact on Deutsche Post DHL Group's business activities in international express, freight transport and supply chain solutions in Austria.


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