Rethinking Packaging: DHL Trend Report discovers how e-commerce era drives wave of sustainability and efficiency

DHL survey reveals that packaging will be in the spotlight over the next five years as companies and customers demand sustainable packaging materials and less waste
Fast-tracked e-commerce deliveries require adoption of packaging optimization, automation, smart-packaging solutions and new conveniences to ensure outstanding customer experience
DHL calls its customers and partners to collaborate on rethinking packaging to drive innovation in logistics operations

DHL has released "Rethinking Packaging", a new Trend Report that offers a comprehensive look at the future of packaging in the logistics industry. The report breaks down the trends accelerating the need to rethink packaging, how industries and their packaging needs are evolving, and provides insights on how packaging innovations will shape greener and more efficient logistics operations across all sectors.

Driven by globalization and e-commerce, the overall volume of products shipped is rising, and packages are traveling further through longer, more complex cross-border logistics networks. A survey conducted by DHL on its customers and partners shows that for nine out of 10 companies, packaging will play an important role in the next three to five years. Fast-tracked deliveries and increasingly popular subscriptions services result in frequent single-item shipments, contributing to more carbon emissions and packaging waste. The expanded variety of e-commerce products has led to new challenges in shipping and packaging. Surveyed customers see themselves confronted with maintaining a reasonable spend on packaging, the number of shipments damaged in transit, as well as optimizing the available transport capacity.

Demand for more sustainable shipping is driving new efforts to minimize waste, promote green materials, and implement convenient recovery systems. Leading retailers are answering these expectations by providing hassle-free and recyclable materials, capitalizing on the new opportunity to delight the customer with aesthetically pleasing accessible packaging features.

Matthias Heutger, SVP, Global Head of Innovation & Commercial Development, DHL, explains: "The Trend Report and our customer survey illustrate just how important easy, recyclable, and robust packaging is to an overall positive customer experience. The acceleration of changing needs of companies, consumers, and the wider environment however increase costs and reduce effectiveness. We believe that the adoption of new packaging optimization tools, materials, and handling technologies will significantly boost efficiency and productivity. That in turn, will drive changes in the operation of supply chains and logistics processes."

Across industries, increasing demands are being placed on packaging. In the automotive and technology sectors, supply chains must evolve to accommodate growing volumes of delicate, high-value components. In healthcare, logistics professionals must ensure safe and compliant delivery of lifesaving medicines and devices to hospitals, communities, and patients' homes. As e-commerce usurps traditional retail, the package on the doorstep is now a critical touchpoint between consumers and brands.

Implications for the logistics industry

The logistics industry will play a key role in reducing the cost, inconvenience, and environmental impact of packaging. It must adopt new technologies, materials and processes across the value chain:

Packaging optimization
Shipments that are not completely filled up are a major cause of product damage and detriment to cost and sustainability measures. Therefore, companies are introducing software that expertly calculates the best possible ratio of items, cartons, and pallets and then communicates the results directly to pickers. OptiCarton for example, DHL's innovative package density optimization tool, maximizes carton and pallet space by more efficiently selecting and arranging packages based on size and weight.

Packaging automation
Automated unloading processes, end-of-line packing and labeling systems, and collaborative robots to relieve the burden of seasonal packaging and hiring needs will enable companies to balance the growing e-commerce market with an aging workforce.

Sustainable packaging material
In the DHL customer survey, the majority of respondents said that the introduction of sustainable packaging materials is their number one near-future packaging priority. Research into green alternatives to plastic shrink wrap and single-use plastic envelopes, as well as sustainable groceries' packaging is ramping up while at the same time, balancing cost and customer convenience is proving challenging for retailers.

Reusable packaging and reverse logistics
The adoption of reusable materials and closed-loop recycling programs to eliminate waste has increased lately, some challenges however remain. Industries considering building an economically viable reusable packaging system need to think about required size of the packaging material pool, the design of systems for cleaning, inspecting, and maintaining containers, and the cost, speed, and ease of use of reverse logistics processes.

Smart packaging
Smart-packaging technologies such as smart labels or tags and last mile product protection measures strengthen the connection between the customer, the supply chain, and the package via real-time updates on its condition and location.
The Trend Report demonstrates that the entire purpose of packaging has evolved. Reaching the next step in packaging performance will require close collaboration between supply chain experts, packaging specialists, and customers.


テラドローン株式会社(本社:東京都渋谷区、 社長:徳重 徹、 以下 テラドローン)は、 中国のドローン物流企業アントワーク社(中国社名:迅?、 本社:中国・杭州、 CEO: Lei Zhang、 以下アントワーク社)と資本業務提携を締結いたしました。

弊社は国内における独占代理店として、 アントワーク社のドローン物流システムを、 ドローン本体・ソフトを含めたパッケージ商品として販売します。 さらに、 弊社でもこのシステムを活用した食料品の出前サービスを展開していきます。 加えて、 同社のドローン物流における技術や知見、 そして弊社の有するUTM技術(ドローン運航管理システム)、 AI技術、 SLAM技術などの最先端技術を組み合わせることで、 より優れたドローン物流システムを共同開発していきます。

アントワーク社は、 ドローンとAI技術を融合し、 全自動物流システムを開発する中国・杭州のスタートアップ。 同地域にて、 航空局の許可のもと、 都市部での物流(レベル4注)を商用目的で実現した世界初の企業です。 これまでに同社は、 郵便、 宅配、 出前、 医薬品などのドローン配送を行っており、 この物流システムはスターバックスやKFCなどの企業に導入されています。 同社のシステムは、 7キログラム、 25リットルまでの食料品を、 30キロ以内の距離なら30分以内での配送が可能。 耐風性や防水性に優れており、 雨天での配送も可能です。

テラドローンは、 日本国内においても、 離島・山間部での物流(レベル3)にとどまらず、 都市部での物流(レベル4)の実現に向け、 先進的に取り組んでまいります。

注:経済産業省が公表した「空の産業革命に向けたロードマップ」に基づく、 ドローンの飛行形態におけるレベル分け

東京本社・全国7支社に加え、 アジア、 ヨーロッパ、 北アメリカ、 南アメリカ、 アフリカ、 オセアニアの世界25カ国以上に支社を構える、 世界最大の産業用ドローンソリューションプロバイダー。 海外では石油・ガス、 電力、 マイニング分野を中心とした保守・点検サービスの展開を加速させているほか、 建設、 GIS、 UTMなど幅広い分野でもソリューションを提供している。 災害復興や区画整理を目的とした大規模な政府プロジェクトや長距離送電線点検など、 多くの実績も有する。
日本では大手ゼネコン・建機メーカー・測量会社等からの案件を中心に、 600回以上のドローン測量実績があり、 i-ConstructionのUAV測量実績も全国トップクラス。 現在は国内外で350件以上のUAVレーザー計測の実績を基に、 早稲田大学との共同開発によるLiDARシステム「Terra Lidar」の開発に成功。 国内外への販売を拡大している。
これまでの出資先として、 ドローン運行管理システム(UTM)の開発・サービスを行うUnifly社、 長距離および目視外飛行に適した固定翼機を開発するC-Astral社、 石油タンク点検用のドローン開発・サービスを行うRoNik Inspectioneering社、 自社開発のガス検知システムで特許を取得しているVentus Geospatial社、 鉱山向けのSLAM技術を有するInkonova社など多数。 今後もドローン最先端技術を持つ世界の企業へ出資を続けていく。





DHL Supply Chain unveils Strategy 2025: "Innovation and digitalization will help us to put people and customers first."

At its Smart Warehouse in Beringe, DHL shows how cutting-edge logistic industry solutions create immediate value for customers and employees.
Oscar de Bok, CEO DHL Supply Chain, deep dives into key execution elements of Strategy 2025 and explains how automation and digitalization will re-shape the logistics industry.

To unveil the new Strategy 2025 for his business unit, Oscar de Bok, CEO DHL Supply Chain, selected the Technology Campus in Beringe, Netherlands, one of the DHL innovation lighthouses. Here, DHL Supply Chain, the world's leading contract logistics provider, already runs one of its Smart Warehouses and serves customers across Europe with highly automated and digitalized contract logistics solutions. During a media briefing de Bok gave fresh insights into the strategies and innovations the business unit is deploying for Strategy 2025.

Oscar de Bok, CEO DHL Supply Chain, explains, "DHL Supply Chain is not just the leading contract logistics provider in the world, we're a leader in digitalization and innovation as well. As we continue to grow alongside the market, our customer-focused approach enables us to transform innovative ideas into scalable and commercially viable products that we can roll-out across the regions. The Smart Warehouse at our Technology Campus in Beringe is a prime example of how we deploy smart solutions to create immediate value for the customer and for our employees."

The new business Strategy 2025 mainly focuses on four areas: when it comes to people and talent, DHL is focusing on how to overcome labor shortage and attract new talent, while at the same time preparing, training and certifying existing employees for the changes digitalization will bring. "Our people and the way we train and manage them are a competitive advantage for us" says de Bok. On the execution side, standardization and constantly improved processes will lead to more profitable growth, while customer experience, especially the digital customer journey, are becoming more important than ever. Leading innovations and digitalization are the connecting element above all.

Markus Voss, CIO and COO DHL Supply Chain, asserts, "What sets us apart is our drive to track down innovation and bring the results quickly and comprehensively into operation. Attracting new talents is a crucial step towards adapting to the digitalization of the logistics industry. Equally important is committing to data-backed, agile collaboration and balancing customers' demand for fast and transparent services with businesses' need to reduce costs. With Strategy 2025 we aim for putting our people and customers first and maximizing the pace of product roll-outs to take these opportunities head on."

The Technology Campus in Beringe boasts 128,000 m2 of warehouse space equipped with 100 loading docks that see 200-250 inbound and outbound trucks per day. This campus serves globally leading technology companies as pan-european distribution hub and the local team orchestrates the global supply chains of DHL customers. The Transported Asset Protection Association (TAPA) certified campus relies on a variety of innovative specialized tools, including processing and sorting machines, augmented reality technology, robotic arms, indoor robotic transport, and the next generation of scanning mobile devices.

新ブランド「ALFALINK」を発表 第一号施設として「GLP ALFALINK 相模原」が誕生

 物流不動産およびそのテクノロジーに特化した事業会社である日本GLP 株式会社(本社所在地:東京都港区、代表取締役社長:帖佐 義之(以下「日本GLP」))は本日、大規模面開発を通して新たな価値を提供する「創造連鎖する物流プラットフォーム」をコンセプトとして、新ブランド「ALFALINK」を発表しましたのでお知らせします。本ブランドのコンセプト、ネーミング、ロゴデザインおよび建築・空間デザインディレクションはクリエイティブディレクターの佐藤可士和氏によるものです。またその第一号物件として、神奈川県相模原市にて先進的物流施設5 棟を「GLP ALFALINK 相模原」として開発します。総延床面積は約65 万?、総開発費用は約1,400億円と、物流拠点として国内最大級の開発プロジェクトです。
 「ALFALINK」では、従来の物流施設における効率化・最適化を超えた、今までにない価値や事業を創造していく拠点となる施設づくりを目指しています。「Open Hub」、「Integrated Chain」、「Shared Solution」をキーワードとし、今回開発する「GLP ALFALINK 相模原」では、本コンセプトに基づいた様々な設備、サービスを提供してまいります。

 コンセプトを体現する施設として、敷地中央のエリアには直径約90m の、環状にデザインされた共用施設「リング」を設けます。レストラン、コンビニ、カンファレンスルーム、託児所、ジムを備え、施設で働く方々に快適な環境を提供します。「リング」ではペデストリアンデッキで全棟をつなぐことにより、歩行者と車両を分離し快適で安全な移動を可能にするとともに、人々の交流、ビジネスの創出を促します。

 また、「GLP ALFALINK 相模原」では地域との共生を図るため、緑地エリアなど施設を地域の皆様にも開放するとともに、災害時の避難先、災害物資の配送拠点としての活用を計画しています。


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